Terms of Service

These terms apply to your use of drrosewellness.com, operated by Dr. Rosita Fatemi, ND, under the practice brand Dr. Rose Wellness in British Columbia, Canada. Please read them when using our website.

About the website

This website provides general information about Dr. Fatemi's naturopathic practice, services, and health-related topics. Dr. Fatemi practises as a naturopathic doctor regulated by the College of Complementary Health Professionals of British Columbia (CCHPBC).

Website content is provided for general educational and informational purposes. It is not an individualized assessment, diagnosis, prescription, or treatment plan, and it does not replace advice from a qualified health care professional who has assessed your circumstances.

Do not start, stop, or change treatment solely because of information on this website, or delay seeking professional care because of something you have read here.

Professional care and consent

Browsing this website or sending a general enquiry does not, by itself, establish a practitioner–patient relationship. Clinical care requires appropriate arrangements for assessment and treatment.

Services described on the website may not be appropriate for every person. Recommendations depend on individual assessment, clinical judgment, and the practitioner's authorized scope of practice. Treatment outcomes vary and are not guaranteed.

These website terms do not provide consent to assessment, treatment, or virtual care. Informed consent is addressed separately as part of the clinical care process.

Emergencies and communications

This website and our email are not emergency services and are not continuously monitored. If you are experiencing a medical emergency, call 911 or seek care at the nearest emergency department immediately. Outside Canada, use your local emergency number.

For appointment changes or questions about ongoing care, contact the clinic where you receive care using the communication arrangements provided by that clinic.

Appointments, fees, and clinic policies

Appointments are booked through Jane. Booking availability and confirmation are handled through the relevant clinic or practitioner's booking process.

Applicable fees, payment arrangements, cancellation requirements, and missed-appointment policies are provided by the clinic where you book. Please review those details before confirming an appointment and contact the clinic if anything is unclear. These website terms do not create a separate cancellation fee or replace the terms disclosed for your appointment.

Insurance coverage and reimbursement depend on your individual plan. Please confirm coverage directly with your insurer.

Privacy

Please review our Privacy Policy for information about personal information, Google Analytics, and Jane booking. Avoid sending sensitive medical information through ordinary email; contact your clinic for an appropriate communication method.

External websites

Our website may link to Jane, clinic websites, and other external resources. Those services have their own terms and privacy practices. We do not control their content or operation. A link alone is not a guarantee of the accuracy, suitability, or availability of an external resource.

Use of website content

Unless otherwise indicated, website text, graphics, and other materials are owned by Dr. Rose Wellness or used with permission. You may view and print content for your personal, non-commercial use. Other copying, republication, or commercial use requires permission from the relevant rights holder, except where permitted by law. Third-party names and trademarks belong to their respective owners.

Please use the website lawfully. Do not attempt to gain unauthorized access, introduce harmful software, disrupt the website, or use its content in a misleading way.

Accuracy and availability

We aim to keep website information accurate and current, but content may contain errors or become outdated. Services, availability, and website content may change. Please confirm information relevant to your care directly with the clinic.

We do not guarantee uninterrupted website access or that general website information will be suitable for your individual circumstances. Nothing in these terms limits our professional duties, excludes liability that cannot lawfully be excluded, or restricts your statutory rights or ability to make a complaint to a regulator.

Applicable law and updates

These terms are governed by the laws of British Columbia and the applicable laws of Canada, subject to any mandatory protections that apply to you.

We may update these terms and will identify the latest version by the date above. Updates apply prospectively to website use and do not retrospectively change agreed terms for clinical services.

Contact

Dr. Rosita Fatemi, ND
Dr. Rose Wellness
Email: hello@drrosewellness.com
Website: drrosewellness.com